Networking Explained

• When you ask us to network an estimate, we send your estimate and images to an insurer/engineer via Audatex. Everything we’ve prepared on Audatex gets transferred to an engineer and they will have full access to the repair methods and labour rate.

• This means the engineer can make changes their end before sending the estimate back to us.
  
  
• When we get the estimate back from the engineer, we let you know by emailing you a copy of the Revised Estimate and a Comparison Report. The Comparison Report highlights any changes the engineer may have made.

• At this point, you decide if you are going to accept the changes made to your estimate or if you want to question/discuss/negotiate. You can do this by contacting and speaking to the engineer directly or we can send a reply through Audatex on your behalf.

• Once any changes to your Estimate have been agreed, you will receive an Authority Note with agreed repair costs – you repair the vehicle and send an invoice to the insurer for payment.

Note: In some cases, your estimate doesn’t get changed and the repair costs given in the initial
estimate are agreed.

As always, we welcome any questions about this process.